Privacy Policy for Air Cargo Global
Last Updated: February 12, 2025
This Privacy Policy outlines how Air Cargo Global (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services or interact with our website, aircargoglobal.co. This policy complies with requirements from platforms like Google Ads and Meta (Facebook/Instagram) to ensure transparency and user trust.
1. Information We Collect
We collect the following data to provide and improve our services:
- Personal Information: Name, email address, phone number, shipping address, and payment details (processed securely via third-party payment gateways).
- Transactional Data: Order history, shipment details, and delivery preferences.
- Technical Data: IP address, browser type, device information, and cookies (see Section 6).
- Marketing Data: Preferences for ads and communications, such as opt-ins for newsletters.
Why? This information is necessary to process orders, improve user experience, and comply with legal obligations 28.
2. How We Use Your Data
- Service Delivery: To fulfill orders, track shipments, and provide customer support.
- Marketing: To send promotional offers, updates, and personalized ads via Google Ads, Facebook, or Instagram. You can opt out anytime.
- Improvements: Analyze usage patterns to enhance website functionality and services.
- Legal Compliance: Meet regulatory requirements and prevent fraud.
Note: We do not sell your data to third parties. Marketing activities adhere to Meta’s 2025 privacy standards, which prioritize user consent and transparency 312.
3. Data Sharing
We share information only as necessary with:
- Shipping Partners: To deliver your orders (e.g., logistics companies).
- Payment Processors: Securely handle transactions (e.g., Stripe, PayPal).
- Advertising Platforms: For targeted ads on Google and Meta platforms, using anonymized or aggregated data where possible 912.
Third parties are contractually obligated to protect your data and comply with privacy laws like GDPR and APRA (American Privacy Rights Act) 12.
4. Your Rights
You have the right to:
- Access, Correct, or Delete your data.
- Opt Out of marketing communications or ad personalization.
- Withdraw Consent for data processing (may affect service delivery).
To exercise these rights, contact us at [email protected]. Meta and Google also provide tools to manage ad preferences directly through their platforms 39.
5. Data Security
We implement industry-standard measures, including encryption and secure servers, to protect your data. Regular audits ensure compliance with evolving privacy standards 210.
6. Cookies and Tracking
We use cookies to:
- Improve website functionality.
- Analyze traffic (via tools like Google Analytics).
- Deliver personalized ads on Google and Meta platforms.
You can manage cookie settings in your browser or opt out via Google’s Ad Settings and Meta’s Ad Preferences.
7. Policy Updates
We may update this policy to reflect legal changes or service improvements. Significant updates will be notified via email or website banners.
Contact Us
For questions or requests, email [email protected] or write to:
Air Cargo Global
Attn: Privacy Officer